“Accidents often produce the best solutions…Only you can recognize the difference between an accident and your original intent”

— Jennifer Morla

Headshot of Carlos
Carlos doing handstand on a pull up bar

Hey there, I’m Carlos. I started my journey into UX in 2020 at Kent State University’s master’s program and have been diving deeper ever since. I’m passionate about design and interaction principles and see UX as a lens through which to understand and address all the world’s problems (seriously).

I worked as a graphic designer at Arhaus Furniture for 3 years, then joined Bank of America in Charlotte, NC, in software testing. After putting myself out there by communicating my interest and demonstrating my skills, I got the UX position I’d been working toward for 4 years. Since 2024 I’ve designed most of an internal analytics platform for the bank’s mobile engineering teams through three phases: its original release, a back-end update that added search and user journeys, and a rebuild in React. Along the way I built its original design system, ran its first user research, and, during the rebuild, built released screens in code with GitHub Copilot.

Now that I‘m here the work only continues. I aim to master the UX process - to intimately understand the research methods that undergird design decisions - and to refine and expand my design skills to create truly artistic and striking experiences. AI has significantly bridged the gap between design and implementation. With tools like Replit and Claude Code I’ve been able to fun experiments like building finance applications for myself and my family and build solutions for an app project I’m working on with a friend.

Parkour, urban exploration, and rabbit holes on YouTube are how I spend my time when not designing. Thanks for reading and I hope you check back from time to time to see what I’m working on.

Experience

Bank of America
UX Designer— April 2024 to Present
Software Engineer, QA and Software Testing — Jan 2023 to April 2024

Arhaus Furniture
Production Artist — 2021 to Dec 2022
Assistant Graphic Designer — Feb 2020 to 2021

Skills

Design
Figma (variables, tokens, components, Dev Mode, Make), design systems, Sketch, Adobe Photoshop, Illustrator, InDesign, After Effects

Front-end
HTML and CSS, HTML email, Divi

UX
user research and interviews, research synthesis, information architecture, user flows, wireframing, prototyping (including AI prototyping), color contrast testing

AI-assisted building:
React, TypeScript, MUI and Vue.js with GitHub Copilot; connecting interfaces to GraphQL data; HTML from Figma designs with Kombai; Figma agents

Education

BFA Graphic Design
Shawnee State University

Graduate Coursework in User
Experience Design
Kent State University